Welcome to Horton Bank Top Practice
The doctors and staff at Horton Bank Surgery in Bradford are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
HORTON BANK TOP PRACTICE MISSION STATEMENT
To provide excellent, personal medical care which is sensitive to the needs
of our patients in a primary care led NHS.
We would be grateful for your ratings of the practice on NHS Choices website http://www.nhs.uk/
Its that time of year again!
Please contact the surgery to make an appointment with a member of the nursing team.
Extended Access Appointments
This practice is part of the extended access service which provides GP, Physiotherapy, Nurse, and Health care assistant appointments from the following locations (hubs) across Bradford:
North Hub: Shipley Medical Practice, Alexandra Road, Shipley, Bradford BD18 3EG
Central Hub: Picton Medical Centre, Westbourne Green Community Health Care Centre, Manningham, Bradford, BD8 8RA
South Hub: The Ridge Medical Practice, Cousen Road, Bradford, BD7 3JX
As a patient registered with this practice, you have access to the following:
Evening appointments (6.30pm – 9.30pm) at any of the three hubs to see one of the following, subject to availability:
Weekend appointments are available with a GP from 10.00am - 1.00pm on Saturdays and Sundays from the central hub, subject to availability.
The service is run by Bradford Care Alliance, which represents all GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; so your appointment may not be with a clinician from this practice.
To use the service we will ask for your consent to share your medical record and our reception staff will explain what this means and why it is necessary.
Further details of the services and location maps are available here.
The right care from the right person, first time
When you ring to book an appointment, you might notice our reception team will ask
you for a brief outline of how we can help you.
This is because we have introduced something called Care Navigation. It means our
reception team has been trained to ensure they can help you to find the best service for your
needs, so you can receive the right care more quickly. Anything you share with our team will
be kept confidential.
Through this specialist training, our team will be able to direct you to the most appropriate
clinician or service for your needs.
Our reception team will never offer clinical advice. Instead, this new way of working is about
offering you the choice to see more appropriate professionals in our practice team or even
somewhere else. If they can deal with the problem directly, it will often be quicker and means
you may not need to see a GP at all.
By working this way, it helps to free-up time for GPs to care for patients with complex or
serious health conditions that can only be managed by a doctor. More importantly though, it
means people are seen first by the clinician that is best placed to help you with your health
Helping you to choose
The choice is always yours though. It is completely up to you if you want to share
information with our reception team.
You will never be refused a GP appointment but we hope next time you contact our practice
and speak with our reception team you will see the value of seeing another healthcare
professional if they are able to help.
You can find out more about Care Navigation by taking a look at our frequently asked
questions, by picking up a leaflet or by speaking to a member of our practice team.
Download our frequently asked questions (FAQs)
Frequently Asked Questions
Care Navigation Leaflet
Prescription and test result line
We have a dedicated telephone number for our elderly and housebound patients to ring to order their medication. The number is 01274 503642 and is available Mon - Fri 10.30am -1.30pm. This number is also available for all patients to ring for their test results.
Friends and Family Test
If you become unwell or are injured make sure you choose the right NHS service to make sure you get the best treatment.
Shared care record
The General practice or Clinical Service you are attending uses a secure computerised records system, which allows clinical staff to share information in your record to ensure the best care can be provided to you.
A facility is now available in this new system which allows you to have control over how your record is shared between the different teams of clinical staff treating you both in the future.
You will be asked at each location where you are treated to agree to make your clinical record shareable with other NHS staff that you are under the care of.
At any time in the future you can request that this is changed.
Your record from your treatment by this practice or department will be available to other clinical services who need to treat you or are treating you and who use a compatible system.
- Your consent to view (share in) can be specified at each service.
But only staff with a legitimate clinical reason to access your record may do so.
All access to patient’s computerised records are automatically recorded with the date, time and person who accessed the record.
Staff are restricted to certain functions and views depending on their professional role.
It is also possible for you to request at any time that a particular part of your record (e.g. a particular consultation with your GP) is marked as private (non- shareable).
It is also possible for you to ask that your record is not shared between different NHS organisations (i.e. GP, Care Trust, Hospitals etc.) but allow it to be shared between departments in those organisations.
Again the same rules of confidentiality and access described above apply.
If you do not consent to share your information
Your full record of treatment by this practice or department will NOT be available to other clinical services that need to treat you.
Having access to all the current information is important in being able to provide you with the best quality of care.
You would need to take extra care to ensure that if you are treated by other services you are able to provide them with any information about yourself they might need.
You can change your mind at any time.
In the event of an emergency:
In certain circumstances, such as if you are unconscious or there is a court order, healthcare staff may look at your record without asking you. If they have to do this, a note will be made on your record. If we share information without your permission, we will make sure that we keep to the Data Protection Act 1998, the NHS confidentiality code of practice and other national guidelines on best practice.
There is more information about existing guidelines at:
For more information about sharing please ask for a leaflet at reception or visit our website:
More information is available in the “Patient Care Record Guarantee” (available on request from reception) or at the website above.
Please let us know your sharing preferences
(Site updated 11/11/2019)