Tel: 01274 410666

NHS [logo]

To Our Patients

At Horton Bank Practice we have had to work differently to keep you, and our staff safe; and keep delivering a good service to our patients throughout the Pandemic.

From October we’ll be offering a mixture of e-consultations, telephone consultations and face to face appointments to be booked into directly. Our waiting room will have a small number of chairs at a safe distance. Our reception desk will be available for face to face enquiries.

This system will be under constant review to ensure it is still safe, and appropriate.

To help us meet the ever increasing needs of our patients please:

  • Continue to book appointments on the telephone
  • Use our e-consultation system for non-urgent issues
  • Only use face to face appointments if you need them
  • Be aware that a consultation with a health professional can be done over the telephone
  • Respect our reception team, we have asked them to ask for details so we can provide you the best service
  • Be polite and courteous to our staff. We are doing our best, and we know how hard this has been for all.

Many thanks for your cooperation and support.

From the partners Dr Ward, Dr Lloret and Dr Cairns.

Welcome to Your Practice

We’re here for you, and we are committed to delivering the highest standards of patient care.   

We offer many services including clinics for long term conditions, childhood vaccinations, contraception  services and health checks.

Horton Bank Top team

VISIONS & VALUES

For Our Patients

  • To give patient centred care, in a welcoming, caring and accessible environment.
  • To treat patients fairly, equally and with dignity and respect.
  • To provide highly effective, efficient and safe healthcare services for our patients.
  • To listen, communicate and work with patients effectively.

For Our Practice & Locality

  • To work with our Primary Care network, the CCG and local care providers to improve the health of our patients and local population.
Doctor holding purple Stethoscope

NEW PATIENT LINE

Prescription & Test Result Line

We have a dedicated telephone number for our elderly and housebound patients to ring to order their medication.

This number is also available for all patients to call for their test results.

Telephone: 01274 503642

Mon – Fri 10.30am – 1.30pm

Mature lady on telephone with cup of tea

COVID-19 Vaccination

All information relating to COVID-19 updates for Horton Bank Top Medical Practice.