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CORONAVIRUS. Stay home – Protect the NHS – Save lives. If you or a family member are in urgent need of help or assistance, please call 01274 431000.

 Coronavirus - Practice Relocation

Horton Bank Top Surgery located at 1220 Great Horton Road, Bradford has been temporarily allocated as a designated site for the management of patients with suspected coronavirus. This means that from Friday 27th March 2020 we will be relocating our GP practice to The Ridge Medical Centre, Cousen Road, Bradford, BD7 3JX and our usual site will be closed.

 

Our relocation is temporary while our GP practice plays our part in helping to respond to the coronavirus pandemic. We would like to reassure our patients that you will still be able to make appointments with our GP practice whilst we relocate. Please note that due to social distancing measures, all our appointments wherever possible will now take place as a telephone or a video consultation.

 

We will continue to strive to provide the best possible care to our patients during this extremely difficult time and we apologise for any inconvenience this relocation may cause.

 

We ask that patients do not go to the surgery at our usual site. This site will be used to look after and manage the highest risk patients who need face to face care (such as those with underlying health conditions) but have symptoms of coronavirus. 

 

We would like to remind our patients that they must stay at home to prevent the spread of coronavirus. If you need medical help, please do not go to places like a GP surgery, pharmacy or hospital. If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 online coronavirus service which is available at: 111.nhs.uk/covid-19

 

You can get in touch with our GP practice in the following ways:

Telephone: 01274 410666

Email: Hortonbank.patients@nhs.net

Prescription Email: Hortonbankprescriptions@bradford.nhs.uk

 

For the latest information and advice about coronavirus, visit: nhs.uk/coronavirus

Important information about the coronavirus (COVID-19)

The NHS across North Yorkshire and Bradford will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

The new advice issued by the Chief Medical Officer is to stay at home for:

  • 7 days if you live alone
  • 14 days if you live with others (all household members to self isolate)

if you have either:

  • a high temperature or
  • a new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here

We offer a SMS text messaging service. We will send your results to your mobile phone as soon as they have been received in surgery. If you have had more that one test you will receive a text message per test.

SMS text service is available to all mobile phone users to remind them of their appointments. Please ask at reception for a consent slip or you can register online. Please be aware it is the patient's responsibility to inform the practice of any changes to mobile numbers. 

If you are unable to attend an appointment you can text your name and appointment details to 07754 805009 and a member of the reception team will cancel your appointment.

 

Self Help

cold

We are keen to help patients improve on self-help and hope that the following information will offer some insight into that.

Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.

Here is a list of ailments that can be safely self-managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.

Common ailments that can be self managed

Back pain

NHS Choices

Cold sores

NHS Choices

Common Cold

NHS Choices

Conjunctivitis

NHS Choices

pdfInformation Leaflet

Constipation

NHS Choices

Cough

NHS Choices

pdf Information Leaflet

Diarrhoea

NHS Choices

Dysmenorrhoea (painful periods)

NHS Choices

Earache

NHS Choices

Haemorrhoids

NHS Choices  

Hayfever

NHS Choices

Head lice

NHS Choices

Headache

NHS Choices

Heartburn & Indigestion

NHS Choices

Influenza

NHS Choices

pdf Information Leaflet

Insect bites

NHS Choices

Migraine

NHS Choices

Nasal congestion

NHS Choices

Nappy rash

NHS Choices

Sore throat

NHS Choices

pdf Information Leaflet

Sinusitis

NHS Choices

Sprains and strains

NHS Choices

Thrush

NHS Choices

Warts and Verrucas

NHS Choices

You can also access information on the live well website. Please click on the link below 

http://www.nhs.uk/livewell/Pages/Livewellhub.aspx



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website